Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Subscriber," "you," or "your") and ALL IN ONE MARKETING.COM, INC., a New York corporation ("Company," "we," "us," or "our"), governing your access to and use of the All In One AI Bot platform, including all related software, APIs, websites, mobile applications, and services accessible at allinoneaibot.com and related domains (collectively, the "Service").

BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, OUR ACCEPTABLE USE POLICY (AVAILABLE AT allinoneaibot.com/aup) ("AUP"), AND OUR PRIVACY POLICY, EACH OF WHICH IS INCORPORATED INTO THESE TERMS BY REFERENCE. IF YOU ARE ENTERING INTO THESE TERMS ON BEHALF OF A BUSINESS OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS, AND "YOU" REFERS TO THAT ENTITY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SERVICE.

THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN SECTION 12. PLEASE READ CAREFULLY.

1. Description of Service

1.1 Platform Capabilities

The Service is a SaaS platform that provides Subscribers with:

• AI-powered chatbot capabilities for automated conversations via SMS, MMS, iMessage, and RCS messaging channels.
• Lead management, contact organization, and CRM-like functionality.
• AI-driven information extraction, intent classification, and conversational intelligence.
• Automated follow-up sequencing and message scheduling.
• Calendar integration and appointment booking.
• Analytics, reporting, and conversation scoring.
• White-label and agency reseller capabilities (subject to Section 4).
• Integration with third-party messaging providers (including Twilio, Linq, and Blooio), AI providers (including OpenAI and Anthropic), calendar providers (including Nylas), and payment processors (including Stripe).

1.2 ISV / Independent Software Vendor Status

The Company is registered with The Campaign Registry ("TCR") as an Independent Software Vendor ("ISV") and Campaign Service Provider ("CSP") for purposes of Application-to-Person ("A2P") 10DLC messaging in the United States. This means:

• The Company maintains its own A2P 10DLC Brand and Campaign registrations with TCR and the major U.S. mobile carriers (AT&T, T-Mobile, Verizon, and others).
• During an initial period following Subscriber signup ("Initial Period"), Subscriber traffic may be sent under the Company's platform-level A2P 10DLC Brand and Campaign registration, subject to volume limits, content restrictions, and other AUP requirements described in these Terms.
• The Company will, where applicable, register Subscriber as a Secondary Customer Profile, Sub-Brand, and Sub-Campaign under the Company's ISV registration. Upon approval of Subscriber's individual A2P registration by TCR and the carriers, Subscriber's traffic will be migrated to Subscriber's own Brand and Campaign, and the Initial Period limits will be lifted.
• Subscriber's use of the Service constitutes Subscriber's authorization for the Company to act as Subscriber's CSP and to submit Subscriber's information to TCR and the carriers for A2P 10DLC registration purposes.
• During the Initial Period and thereafter, Subscriber remains responsible for complying with all carrier rules, CTIA Messaging Principles and Best Practices, and applicable law in connection with Subscriber's messaging activity.

1.3 Nature of the Service

The Service is a tool that facilitates communication between Subscribers and their End Users. Except to the extent the Company acts as Subscriber's registered CSP for A2P 10DLC purposes as described in Section 1.2, the Company does not send messages on its own behalf to End Users, does not draft or curate the substantive content of Subscriber messages, and does not independently verify Subscriber compliance with applicable laws beyond the automated controls described in these Terms.

2. Account Registration and Eligibility

• You must be at least 18 years old and have the legal capacity to enter into a binding agreement.
• You must provide accurate, complete, and current information during registration, including legal business name, business address, Employer Identification Number ("EIN") where applicable, business website, contact phone number, and authorized representative details. You must keep this information current at all times.
• You acknowledge that the information you provide will be submitted to TCR, mobile carriers, third-party identity verification services, and other compliance partners for the purpose of A2P 10DLC Brand and Campaign registration, fraud prevention, and identity verification. False, misleading, or incomplete information is grounds for immediate suspension and termination.
• You are responsible for maintaining the confidentiality of your account credentials, including passwords, API keys, and any messaging provider credentials connected to your account.
• You are responsible for all activities that occur under your account, including activities by your employees, contractors, agents, and any third parties to whom you grant access.
• You must notify us immediately at legal@allinonemarketing.com of any unauthorized use of your account or any security breach.
• We reserve the right to suspend or terminate accounts that contain inaccurate information, that fail identity verification, or that we reasonably believe are being used in violation of these Terms, applicable law, or carrier rules.

3. Subscriber Obligations and Compliance

YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF THE SERVICE AND FOR ENSURING THAT YOUR USE COMPLIES WITH ALL APPLICABLE LAWS, REGULATIONS, CARRIER RULES, AND INDUSTRY GUIDELINES.

3.1 Messaging and Telemarketing Compliance

You represent, warrant, and agree that:

• You will obtain all legally required consents from End Users before sending any messages through the Service, including prior express written consent as required by the Telephone Consumer Protection Act ("TCPA"), 47 U.S.C. § 227, and its implementing regulations, for any messages that constitute telemarketing or advertising.
• You will comply with all applicable federal, state, and local telemarketing and messaging laws, including but not limited to the TCPA, the Telemarketing Sales Rule ("TSR"), the CAN-SPAM Act, all state mini-TCPA laws, and any regulations promulgated by the Federal Communications Commission ("FCC") or Federal Trade Commission ("FTC").
• You will comply with the Cellular Telecommunications Industry Association ("CTIA") Messaging Principles and Best Practices, all carrier requirements (including AT&T, T-Mobile, and Verizon), and all A2P 10DLC registration and operational requirements.
• You will maintain accurate, contemporaneous records of all consents obtained from End Users, including the date, time, method, IP address (where applicable), source URL (where applicable), and content of consent. You will produce such records to the Company, TCR, carriers, or regulatory authorities upon request within five (5) business days.
• You will promptly honor all opt-out requests from End Users received through any channel, regardless of whether such requests are captured by the Service's automated detection.
• You will not send messages to numbers listed on the National Do Not Call Registry or any applicable state do-not-call registry unless an applicable exemption applies and you have documented evidence of such exemption.
• You will include proper sender identification and opt-out instructions in your messages as required by applicable law and carrier guidelines.
• You will comply with all message throughput limits, daily volume caps, quiet hours restrictions, and carrier-imposed sending requirements applicable to your registration tier and Initial Period status.
• You will not engage in number rotation, snowshoeing, content cloaking, URL shortening with disallowed services, or any other practice prohibited by carrier rules.
• You will not transmit any content within the Forbidden Message Categories defined by CTIA and the carriers, including but not limited to: Sex, Hate, Alcohol, Firearms, and Tobacco ("SHAFT") content; high-risk financial services (payday loans, short-term lending, debt consolidation); gambling; cannabis; illegal substances; multi-level marketing; phishing; deceptive marketing; or any other category prohibited under applicable carrier policy, except where you have obtained an explicit written carrier exemption and the Company has authorized the use case in writing.

3.2 Initial Period — A2P 10DLC Compliance

During the Initial Period, prior to approval of Subscriber's individual A2P 10DLC Brand and Campaign registration, the following limits apply:

• Daily volume limits. Subscriber outbound messaging is capped at the daily segment limit displayed in Subscriber's account dashboard. This limit is applied platform-side and may not be exceeded.
• Content restrictions. Subscriber messaging during the Initial Period is restricted to conversational, transactional, and customer service use cases consistent with the Company's platform-level Mixed campaign registration. Promotional, marketing, and lead-generation outbound messaging is restricted during the Initial Period and is fully unlocked only upon approval of Subscriber's individual A2P registration.
• Recipient pattern restrictions. Outbound messaging during the Initial Period is monitored for blast patterns, including high recipient diversity per number, low engagement, and high opt-out rates. Subscriber accounts exhibiting blast patterns may be automatically suspended pending review.
• Identity verification. Subscriber must complete all identity verification steps requested by the Company, including phone OTP verification, email verification, business documentation submission, and where applicable, EIN and Stripe Identity verification.

Subscriber acknowledges that:

• The Initial Period exists because Subscriber's traffic is being sent under the Company's A2P 10DLC Brand and Campaign registration, and that Subscriber abuse during the Initial Period harms the Company's carrier reputation and harms other Subscribers.
• Violation of Initial Period limits during the Initial Period may result in immediate suspension or termination, forfeiture of any pre-paid subscription fees, and reporting to carriers, TCR, and other compliance partners.
• The Company has no obligation to advance Subscriber out of the Initial Period and may extend the Initial Period at its sole discretion based on Subscriber risk profile, traffic patterns, or compliance posture.

3.3 Messaging Hours and Quiet Hours Compliance

The Service provides configurable operational hours ("quiet hours") tools that allow you to set the days and times during which automated messages may be sent. You acknowledge and agree that:

• The quiet hours feature is provided as a convenience tool only and does not constitute legal advice or a guarantee of TCPA or state telemarketing law compliance.
• The federal TCPA generally restricts automated telephone calls and text messages to between 8:00 AM and 9:00 PM in the recipient's local time zone. Many states impose stricter restrictions, including earlier cutoff times (e.g., 8:00 PM in Florida, Oklahoma, Washington, Virginia, Massachusetts, Mississippi, Indiana, and South Carolina), later start times (e.g., 9:00 AM in Connecticut and Texas), and prohibitions on Sunday or weekend messaging (e.g., Georgia, Tennessee, North Carolina, and Louisiana).
• You are solely responsible for configuring your messaging hours to comply with all applicable federal, state, and local quiet hours laws and regulations based on the jurisdictions in which your End Users are located. The Company does not determine, verify, or control the geographic locations or time zones of your End Users.
• The Service allows you to override or disable quiet hours restrictions entirely. If you choose to disable quiet hours or configure messaging outside of recommended compliant windows, you assume all risk and liability for any resulting violations of the TCPA, state mini-TCPA laws, FCC regulations, or any other applicable law.
• The Company is not liable for any fines, penalties, lawsuits, damages, or regulatory actions resulting from messages sent outside of legally permissible hours, whether due to your configuration choices, time zone discrepancies, system delays, or any other reason.
• You acknowledge that the recommended default hours provided by the Service (9:00 AM – 8:00 PM, Monday through Saturday, with Sunday disabled) are general guidance only and may not be sufficient for compliance in all jurisdictions. You should consult with your own legal counsel to determine the appropriate messaging windows for your specific use case and geographic reach.

3.4 Opt-Out Lists and Do-Not-Contact Compliance

The Service includes automated opt-out detection that identifies common opt-out keywords (e.g., "STOP," "UNSUBSCRIBE," "OPT OUT") and flags leads accordingly. You acknowledge and agree that:

• You are solely responsible for maintaining a comprehensive and accurate opt-out list and do-not-contact ("DNC") list for your business. The automated opt-out detection provided by the Service is a convenience tool and may not capture all opt-out requests, including those made verbally, in writing outside of the messaging channel, through third-party complaint mechanisms, or using non-standard language.
• You must honor all opt-out requests received through any channel — including phone calls, emails, website forms, verbal requests, social media, and regulatory filings — regardless of whether such requests are captured by the Service's automated detection.
• You are responsible for regularly reviewing and updating your opt-out and DNC lists, including cross-referencing against the National Do Not Call Registry and any applicable state do-not-call registries.
• You must process opt-out requests within the timeframe required by applicable law (generally within a reasonable period, and no more than 10 business days under FTC regulations).
• You must not re-add, re-contact, or resume automated messaging to any End User who has opted out unless you have obtained new, valid prior express written consent from that individual.
• The Company does not maintain, manage, or verify your opt-out or DNC lists. The Company has no obligation to prevent messages from being sent to individuals on your opt-out or DNC lists beyond the automated keyword detection feature provided within the Service.
• The Company is not liable for any fines, penalties, lawsuits, damages, or regulatory actions resulting from messages sent to individuals who have opted out or who are listed on any do-not-call registry, whether due to your failure to maintain accurate opt-out records, your failure to process opt-out requests, technical errors, or any other reason.
• You are solely responsible for maintaining records that demonstrate your compliance with opt-out and DNC obligations, including evidence of when opt-out requests were received and honored.

3.5 Data Protection and Privacy Compliance

You represent, warrant, and agree that:

• You will comply with all applicable data protection and privacy laws, including the California Consumer Privacy Act / California Privacy Rights Act ("CCPA/CPRA"), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the New York SHIELD Act, and any other applicable state, federal, or international privacy laws.
• You have a lawful basis for collecting, processing, and sharing End User personal data through the Service.
• You will provide End Users with adequate privacy notices that disclose the use of AI-powered chatbots and automated messaging systems, the types of data collected, how data will be used and shared, and End User rights regarding their data.
• You will respond to End User data subject requests (including access, deletion, correction, and opt-out of sale/sharing requests) in accordance with applicable law and will use the Service's features to facilitate such requests.
• You will not upload or transmit through the Service any data that you are prohibited from sharing under applicable law or contractual obligations.
• Where required by applicable law, you and the Company shall enter into a Data Processing Addendum ("DPA") governing the processing of personal information. The Company's standard DPA is available upon request by emailing legal@allinonemarketing.com and is incorporated into these Terms upon execution.

3.6 Prohibited Uses

You agree not to use the Service to:

• Send unsolicited messages, spam, or messages without valid prior consent.
• Engage in phishing, smishing, fraud, identity theft, or deceptive practices.
• Harass, threaten, defame, intimidate, or stalk any person.
• Send messages that contain illegal, harmful, threatening, abusive, tortious, defamatory, vulgar, obscene, or otherwise objectionable content.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity, including but not limited to government agencies, banks, healthcare providers, or other Subscribers (provided that authorized use of the Service under an Agency Subscriber's white-label brand pursuant to Section 4 does not violate this clause).
• Violate any applicable law or regulation, including laws governing telemarketing, text messaging, consumer protection, data privacy, or financial services.
• Transmit Protected Health Information ("PHI") in violation of the Health Insurance Portability and Accountability Act ("HIPAA") without a separate Business Associate Agreement executed with the Company.
• Transmit content within the SHAFT categories or any other Forbidden Message Category as defined by CTIA or the carriers.
• Interfere with, disrupt, or place an undue burden on the Service or its infrastructure, including denial-of-service attacks or excessive API requests.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, AI prompts, system instructions, or trade secrets of the Service.
• Use the Service to develop a competing product or service, or to train any machine learning model competitive with the Service.
• Access the Service through automated means (bots, scrapers, headless browsers) except through our published APIs and in accordance with the API documentation.
• Use the AI capabilities to generate content that is discriminatory, hateful, sexually explicit, designed to deceive, or that promotes violence.
• Engage in number rotation, snowshoeing, content cloaking, link cloaking, or any other practice designed to evade carrier filtering or compliance monitoring.
• Resell, sublicense, or otherwise make the Service available to third parties except as expressly permitted under Section 4 (White Label and Agency Subscribers) and pursuant to a current Agency Plan subscription.

3.7 Acceptable Use Policy

Your use of the Service is also governed by the Company's Acceptable Use Policy, available at allinoneaibot.com/aup ("AUP"), which is incorporated into these Terms by reference. The acceptable-use restrictions in Sections 3.1 and 3.6 are in addition to, and not in lieu of, the AUP. Any violation of the AUP constitutes a material breach of these Terms.

4. White Label and Agency Subscribers

4.1 Agency Subscriber Definition

The Company offers a white-label tier of the Service ("Agency Plan") that permits an authorized Subscriber ("Agency Subscriber") to make the Service available to its own customers ("Sub-Subscribers") under the Agency Subscriber's own brand, domain, and pricing. Subscribers on the Agency Plan are subject to all of the obligations applicable to Subscribers generally and the additional obligations in this Section 4.

4.2 Limited White-Label License

Subject to Agency Subscriber's continued payment of all applicable fees and full compliance with these Terms, the Company grants Agency Subscriber a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the term of the Agency Plan subscription to:

• Make the Service accessible to Sub-Subscribers under Agency Subscriber's own branding, including Agency Subscriber's logo, name, color scheme, and product name;
• Configure custom domains pointing to Company-hosted infrastructure as enabled by the Service;
• Provide Sub-Subscribers with access to the Service's features as configured by Agency Subscriber;
• Bill Sub-Subscribers directly for access to the Service at pricing determined by Agency Subscriber.

The license granted in this Section 4.2 does not include any right to: (i) modify, adapt, or create derivative works of the Service; (ii) remove or obscure Company copyright, trademark, or proprietary notices except where the Service expressly enables white-label rebranding; (iii) use the Company's name, logo, or trademarks for any purpose except as expressly authorized in writing; (iv) sublicense the Service to any party other than Sub-Subscribers in the ordinary course of Agency Subscriber's business; or (v) operate the Service or any white-label instance of the Service after termination of the Agency Plan subscription.

4.3 Agency Plan Pricing

The Agency Plan is offered at $499 per month or $3,000 per year (paid in advance) and includes unlimited Sub-Subscribers, subject to fair-use limits, AUP compliance, and infrastructure constraints described in the Service. Agency Plan pricing does not include third-party costs (Section 6.4), A2P 10DLC registration fees (Section 6.5), or pass-through messaging provider fees, all of which remain the responsibility of Agency Subscriber.

4.4 Sub-Subscriber Agreements and Compliance

• Required terms. Agency Subscriber shall require each Sub-Subscriber to agree to terms of service, an acceptable use policy, and a privacy policy that are no less protective of the Company than these Terms and the Privacy Policy. At minimum, Sub-Subscriber agreements must (i) prohibit all uses prohibited under Section 3; (ii) require Sub-Subscriber to obtain valid TCPA-compliant consent from its End Users; (iii) require Sub-Subscriber to honor all opt-out requests; (iv) require Sub-Subscriber to comply with quiet hours, A2P 10DLC, and CTIA requirements; and (v) provide for Sub-Subscriber suspension or termination for violations.
• Sub-Subscriber vetting. Agency Subscriber is solely responsible for vetting, onboarding, identity-verifying, and policing its Sub-Subscribers, including business verification, EIN validation where applicable, and review of Sub-Subscriber use cases.
• A2P 10DLC registration. A2P 10DLC Brand and Campaign registration occurs at the Sub-Subscriber level; Agency Subscriber shall not represent to any Sub-Subscriber that messaging may be conducted indefinitely under the Company's or Agency Subscriber's platform-level registration. Agency Subscriber shall facilitate Sub-Subscriber A2P registration through the Service and shall ensure that Sub-Subscribers complete registration within applicable timeframes.
• Compliance monitoring. Agency Subscriber shall monitor Sub-Subscriber messaging activity for compliance with these Terms, applicable law, and carrier rules, and shall promptly investigate, suspend, or terminate Sub-Subscribers exhibiting non-compliant behavior. The Company may, at its sole discretion, suspend or terminate any Sub-Subscriber that the Company reasonably believes is violating these Terms, applicable law, or carrier rules, even if Agency Subscriber has not done so.
• Pass-through obligations. Agency Subscriber acknowledges that Sub-Subscriber violations may result in carrier penalties, TCR sanctions, brand suspensions, trust score reductions, or legal action against the Company. Agency Subscriber shall be fully responsible for the acts and omissions of its Sub-Subscribers as if they were the acts and omissions of Agency Subscriber.

4.5 Branding and Trademark Restrictions

• Agency Subscriber may use Company-provided white-label features to present the Service under Agency Subscriber's brand. Agency Subscriber shall not (i) claim ownership of the Company's underlying technology, AI models, or system prompts; (ii) make any representation or warranty regarding the Service that exceeds those made by the Company in these Terms or in the Service documentation; or (iii) use the Company's name, logo, or trademarks in any marketing, advertising, or sales materials except with prior written consent of the Company.
• Agency Subscriber shall not represent itself as the Company or as an official representative of the Company. Agency Subscriber is an independent business operating its own product offering powered by the Service.
• Where required by law or carrier rules, Agency Subscriber shall disclose to Sub-Subscribers that the Service is provided by an underlying technology provider and that Sub-Subscriber's data may be processed by such provider.

4.6 Custom Domain and DNS

Where Agency Subscriber configures custom domains pointing to Company-hosted infrastructure, Agency Subscriber acknowledges and agrees that:

• Agency Subscriber is solely responsible for DNS configuration, domain registration, domain renewal, and any DNS-related issues affecting Sub-Subscriber access to the white-label instance;
• The Company provides SSL/TLS certificate provisioning for white-label custom domains as a convenience, and the Company's obligations are limited to commercially reasonable efforts to maintain valid certificates;
• The Company is not liable for service interruptions, certificate failures, DNS propagation delays, or any other issues caused by Agency Subscriber's domain configuration or third-party DNS providers;
• Upon termination of the Agency Plan subscription, the Company will disable the white-label custom domain configuration, and Agency Subscriber is responsible for redirecting Sub-Subscriber traffic.

4.7 Stripe Connect and Sub-Subscriber Payments

Where Agency Subscriber uses Stripe Connect or similar payment integrations to bill Sub-Subscribers through the Service:

• Agency Subscriber is solely responsible for Sub-Subscriber billing, invoicing, refunds, chargebacks, tax collection, and tax remittance;
• Agency Subscriber acknowledges that the Company does not act as a payment processor, merchant of record, or agent for Sub-Subscriber payments;
• Agency Subscriber shall comply with Stripe's terms of service, applicable card-network rules, and all applicable anti-money-laundering and consumer-protection laws;
• The Company may charge a Service fee, transaction fee, or platform fee on Sub-Subscriber payments processed through the Service, as disclosed in the Service.

4.8 Termination of Agency Plan

• Upon termination of the Agency Plan subscription for any reason, Agency Subscriber's right to operate any white-label instance of the Service ceases immediately. Continued operation of any white-label instance after termination is a material breach of these Terms and an infringement of the Company's intellectual property rights.
• The Company will provide reasonable cooperation, at Agency Subscriber's expense, in transitioning Sub-Subscribers to direct Subscriber accounts with the Company or to an alternative service, provided that Agency Subscriber is not in breach of these Terms.
• The Company reserves the right to communicate directly with Sub-Subscribers, including following termination of the Agency Plan, regarding their continued access to the Service, data export, account migration, and compliance matters.

4.9 Indemnification by Agency Subscriber

In addition to the indemnification obligations in Section 8, Agency Subscriber shall indemnify, defend, and hold harmless the Indemnified Parties from and against any claims, damages, losses, liabilities, judgments, settlements, costs, and expenses arising out of or related to:

• The acts or omissions of any Sub-Subscriber;
• Messages sent by any Sub-Subscriber, including TCPA, CCPA, CAN-SPAM, or carrier-rule violations;
• Disputes between Agency Subscriber and any Sub-Subscriber, including billing disputes, service-quality disputes, and data-access disputes;
• Agency Subscriber's white-label branding, marketing, or representations to Sub-Subscribers;
• Agency Subscriber's failure to require, enforce, or maintain Sub-Subscriber agreements meeting the requirements of Section 4.4;
• Carrier penalties, TCR sanctions, brand suspensions, or trust score reductions resulting from Sub-Subscriber activity.

5. AI-Powered Features — Disclaimers

• The Service uses third-party AI models (OpenAI and Anthropic) to generate conversational responses, classify intents, and extract information. AI-generated content may be inaccurate, incomplete, or inappropriate. You are responsible for reviewing and monitoring the AI's performance and output.
• The AI does not provide professional advice (legal, medical, financial, or otherwise). Any information conveyed by the AI chatbot should not be relied upon as professional advice by End Users.
• You acknowledge that AI models may produce unexpected, incorrect, or inconsistent responses and that the Company does not guarantee the accuracy, reliability, or appropriateness of any AI-generated content.
• You are solely responsible for configuring the AI's instructions, personality, and knowledge base to ensure appropriate and compliant interactions with your End Users.
• The Company does not control and is not responsible for any decisions made by End Users based on AI-generated communications.

6. Subscription Plans and Payments

6.1 Plans and Pricing

The Service is offered on a subscription basis at the rates displayed on the Service website at allinoneaibot.com/#pricing. Current pricing as of the date of these Terms is:

• Unlimited Plan (direct): $99 per month, including unlimited messaging subject to A2P 10DLC tier limits.
• Agency Plan (white-label): $499 per month or $3,000 per year (paid in advance), including unlimited Sub-Subscribers subject to Section 4, fair-use limits, and A2P 10DLC tier limits.

Pricing and features may be updated from time to time on prior notice as described in Section 13.1.

A paid subscription is required at signup. Access during the A2P 10DLC Initial Period (described in Section 3.2) is part of the paid subscription and is not a free trial. You may cancel at any time, and your access will continue through the end of the current billing period.

6.2 Billing and Payment

• Payments are processed by Stripe. By subscribing, you agree to Stripe's terms of service.
• Subscriptions renew automatically unless cancelled before the renewal date.
• You are responsible for any taxes applicable to your subscription, except taxes imposed on the Company's net income.
• If payment fails, we may suspend your account after providing reasonable notice and an opportunity to cure. Continued non-payment beyond ten (10) days following notice may result in termination.

6.3 Refunds

All subscription fees are non-refundable except as required by applicable law. No refunds will be issued for partial months of service, downgrades, suspended accounts, terminated accounts, or unused features within a billing period.

6.4 Third-Party Costs

You are responsible for all costs associated with third-party services you connect to or use through the Service, including but not limited to:

• Messaging provider fees (Twilio, Linq, Blooio, and others), including per-message segment fees, carrier surcharges, MMS fees, A2P 10DLC registration fees, brand vetting fees, and campaign fees.
• AI provider usage fees where you use your own API keys.
• Calendar provider fees, payment processor fees, and any other connected third-party service fees.

The Company is not responsible for charges imposed by third-party providers and does not control third-party pricing.

6.5 A2P 10DLC Registration Fees

Where the Company facilitates Subscriber's A2P 10DLC Brand or Campaign registration as Subscriber's CSP/ISV, Subscriber is responsible for all TCR registration fees, brand vetting fees, monthly campaign maintenance fees, and carrier pass-through surcharges. The Company will pass these fees through to Subscriber at cost or with a reasonable administrative markup as disclosed in the Service.

7. Intellectual Property

7.1 Company IP

The Service, including its design, features, code, AI prompts, system instructions, knowledge base content, documentation, trademarks, and all related intellectual property, is owned by the Company and protected by copyright, trademark, trade secret, and other intellectual property laws. Subject to Section 4 in the case of Agency Subscribers, you are granted a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

7.2 Subscriber Content

You retain ownership of all data and content you upload to the Service ("Subscriber Content"), including End User contact information, message content, AI configuration, and knowledge base entries. You grant us a worldwide, non-exclusive, royalty-free license to use, process, store, transmit, display, and modify Subscriber Content solely to provide, maintain, secure, and improve the Service and to comply with legal obligations.

7.3 Aggregated and De-identified Data

The Company may use aggregated and de-identified data derived from Subscriber Content for analytics, benchmarking, model improvement, and product development purposes, provided that such data does not identify Subscriber or any End User.

7.4 Feedback

If you provide suggestions, ideas, or feedback about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, contractors, and licensors (collectively, the "Indemnified Parties") from and against any and all claims, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and expert fees) arising out of or related to:

• Your use of the Service.
• Your violation of these Terms, the AUP, the Privacy Policy, or any other agreement with the Company.
• Your violation of any applicable law, regulation, carrier rule, or third-party right, including but not limited to the TCPA, CCPA/CPRA, CAN-SPAM Act, TSR, HIPAA, or any state telemarketing or privacy law.
• Messages sent through the Service using your account, including claims by End Users, regulators, carriers, TCR, or other third parties relating to consent, content, frequency, identity, or timing of messages.
• Any claim by an End User arising from your use of AI-powered features, including claims based on inaccurate, misleading, or inappropriate AI-generated content.
• Your failure to obtain proper consent from End Users.
• Your failure to maintain accurate opt-out or DNC lists, or your failure to honor opt-out requests from End Users through any channel.
• Messages sent outside of legally permissible hours due to your configuration of quiet hours settings, your decision to disable quiet hours, or any other reason.
• Any data breach or security incident caused by your negligence, including failure to safeguard your account credentials or messaging provider credentials.
• Your Subscriber Content or any data you upload to or transmit through the Service.
• Carrier fines, TCR penalties, brand suspensions, campaign suspensions, or trust score reductions resulting from your messaging activity.
• Any breach of your representations and warranties in Section 3.
• For Agency Subscribers, the additional matters identified in Section 4.9.

This indemnification obligation survives termination of these Terms and your use of the Service. The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with the Company in asserting any available defenses.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
• THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• THE COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY AI-GENERATED CONTENT, INFORMATION EXTRACTION, INTENT CLASSIFICATION, OR OTHER AI-POWERED FEATURE.
• THE COMPANY DOES NOT WARRANT MESSAGE DELIVERY, CARRIER ACCEPTANCE, OR THAT MESSAGES WILL NOT BE FILTERED, BLOCKED, OR DELAYED BY CARRIERS, SPAM FILTERS, OR OTHER INTERMEDIARIES.
• THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, BUSINESS OPPORTUNITY, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
• THE COMPANY IS NOT LIABLE FOR ANY FINES, PENALTIES, OR DAMAGES IMPOSED ON YOU BY REGULATORY AUTHORITIES, CARRIERS, TCR, COURTS, OR OTHER THIRD PARTIES AS A RESULT OF YOUR MESSAGING PRACTICES, REGARDLESS OF WHETHER SUCH MESSAGES WERE SENT THROUGH THE SERVICE.
• WITHOUT LIMITING THE FOREGOING, THE COMPANY SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY CLAIMS, DAMAGES, FINES, OR PENALTIES ARISING FROM OR RELATED TO: (A) MESSAGES SENT OUTSIDE OF LEGALLY PERMISSIBLE HOURS UNDER THE TCPA OR ANY STATE OR LOCAL LAW; (B) YOUR FAILURE TO COMPLY WITH STATE-SPECIFIC MESSAGING RESTRICTIONS, INCLUDING SUNDAY MESSAGING RESTRICTIONS, WEEKEND MESSAGING RESTRICTIONS, OR STATE-SPECIFIC QUIET HOURS CUTOFF TIMES; (C) ANY NON-COMPLIANT MESSAGING THAT RESULTS FROM YOUR OVERRIDE OF THE SERVICE'S DEFAULT RECOMMENDED SETTINGS; (D) CARRIER FILTERING, BLOCKING, OR DELIVERABILITY ISSUES; (E) A2P 10DLC BRAND OR CAMPAIGN REJECTION, SUSPENSION, OR REVOCATION BY TCR OR ANY CARRIER; (F) ACTS OR OMISSIONS OF SUB-SUBSCRIBERS UNDER AN AGENCY PLAN; OR (G) DISPUTES BETWEEN AN AGENCY SUBSCRIBER AND ANY SUB-SUBSCRIBER.
• SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU.

10. Termination

10.1 Termination by Subscriber

You may cancel your subscription at any time through the billing settings in the Service or by contacting support@allinonemarketing.com. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until the end of the paid period.

10.2 Termination by Company

We may suspend or terminate your access to the Service immediately, without prior notice, if:

• You breach these Terms, the AUP, or any applicable law.
• Your use of the Service poses a security risk or may cause liability to the Company, other Subscribers, or the Company's carrier or TCR registrations.
• Your account has been flagged by a messaging carrier, TCR, or third-party compliance service for non-compliance.
• Your messaging activity exceeds defined complaint thresholds, opt-out rates, or fraud indicators.
• Your payment method fails and is not resolved within a reasonable period.
• We are required to do so by law, court order, or regulatory order.
• You provided false, misleading, or fraudulent information during account registration or A2P 10DLC registration.
• For Agency Subscribers, repeated or material non-compliance among Sub-Subscribers, or failure to enforce Sub-Subscriber agreements as required by Section 4.4.

10.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately, including any white-label instance operated under Section 4. We will retain your data for ninety (90) days following termination, during which time you may request an export of your data. After ninety (90) days, your data will be permanently deleted unless retention is required by law, regulation, ongoing legal proceeding, or carrier compliance investigation.

Sections 1.3 (Nature of the Service), 3 (Subscriber Obligations), 4.8 (Termination of Agency Plan), 4.9 (Indemnification by Agency Subscriber), 7 (Intellectual Property), 8 (Indemnification), 9 (Limitation of Liability), 12 (Dispute Resolution), and 13 (General Provisions), as well as any payment obligations accrued prior to termination, survive termination of these Terms.

11. Carrier and TCR Cooperation

• You acknowledge that mobile carriers, TCR, and other compliance partners may audit, investigate, or request information about Subscriber messaging activity at any time. You agree to cooperate fully with any such audit or investigation.
• You authorize the Company to disclose Subscriber information, message content, opt-in records, and other compliance data to carriers, TCR, regulatory authorities, and law enforcement as required by law, carrier rules, or to protect the Company's legitimate business interests.
• You acknowledge that carrier rules and TCR requirements may change from time to time, and that the Company may modify these Terms or Service features as necessary to maintain compliance. Continued use of the Service following such modifications constitutes acceptance.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

12.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted in New York, New York, before a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL.

12.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidentiality obligations, or unauthorized use of the Service.

12.5 Time Limit

Any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the cause of action accrues; otherwise, the claim is permanently barred.

13. General Provisions

13.1 Modifications

We reserve the right to modify these Terms at any time. We will provide at least thirty (30) days' notice of material changes by email or through the Service. Your continued use of the Service after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription. Non-material changes (such as clarifications, typo corrections, or updates to reflect changes in law or carrier rules) may take effect immediately upon posting.

13.2 Entire Agreement

These Terms, together with the Privacy Policy and any DPA executed between the parties, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, understandings, negotiations, and discussions.

13.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

13.4 Waiver

The failure of the Company to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

13.5 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. Any attempted assignment in violation of this section is void. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

13.6 Force Majeure

The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet or telecommunications failures, carrier outages, TCR outages, AI provider outages, or third-party service outages.

13.7 Notices

All legal notices to the Company should be sent to legal@allinonemarketing.com. Notices to you will be sent to the email address associated with your account and are deemed received upon transmission.

13.8 Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

13.9 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights, except that the Indemnified Parties identified in Section 8 are intended third-party beneficiaries of Section 8.

13.10 Export Compliance

You may not use or export the Service in violation of U.S. export laws and regulations. You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.

13.11 Headings

Section headings are for convenience only and do not affect interpretation.

14. Contact Information

For questions about these Terms, contact us at: